Privacy Policy

Last updated: [20/08/2026]

Areej Fatima ("we," "us," or "our"), operator of Areej Fatima CRM (the "Service"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Areej Fatima CRM is operated by Areej Fatima, a sole trader based in the Pakistan

Business Address: House 73 Street 11 Media Town Islamabad Pakistan Contact: areejfatima123@atomicmail.io

2. Information We Collect

a) Information You Provide

• Name, email address, and business details when you create an account

• Billing information (processed securely by Stripe — see Section 5)

• Any data you input into the CRM, such as leads, customer contacts, and notes

• Communications you send us (e.g., support requests)

b) Information Collected Automatically

• Log data (IP address, browser type, device information)

• Usage data (pages visited, features used, timestamps)

• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service

• Process subscription payments and manage billing

• Communicate with you about your account, updates, or support requests

• Improve and personalize the Service

• Monitor usage and detect, prevent, or address technical or security issues

• Comply with legal obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data on the following legal bases:

• Contractual necessity — to provide the Service you've subscribed to

• Legitimate interests — to improve our Service and communicate with customers

• Consent — where you have given explicit consent (e.g., marketing emails)

• Legal obligation — where required to comply with the law

5. Payment Processing

All payments are processed securely through Stripe. We do not store your full card details on our servers. Stripe's use of your information is governed by their own privacy policy, available at stripe.com/privacy.

6. Cookies

We use cookies and similar technologies to operate our website, remember your preferences, and analyze usage. You can control cookies through your browser settings, though disabling them may affect the functionality of the Service.

7. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers who help us operate the Service (e.g., Stripe for payments, hosting providers)

• Legal authorities, where required by law or to protect our rights

• In connection with a business transfer (e.g., merger or acquisition), where your data may be transferred as part of that transaction

We do not share your CRM data (leads, customer records, notes) with third parties for marketing purposes.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you cancel your subscription, we may retain your data for a limited period afterward in case you wish to reactivate, after which it will be deleted or anonymized, unless we are required to retain it longer for legal reasons.

9. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your data may be processed or stored in countries outside the UK, including where our service providers (such as Stripe) operate. Where this occurs, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

11. Your Rights (UK GDPR)

As a UK-based data subject, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data ("right to be forgotten")

• Object to or restrict certain processing

• Request data portability

• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at [your email]. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

12. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Areej Fatima | Email:support@areejfatima.store | Address: House 73 Street 11 Media Town Islamabad Pakistan | Phone: +1 (372) 883-7384